# Internal FAQ

So the question asked ten times has only one answer.

How to use it: replace each example with your own content, then delete the guidance in italics. Keep the headings: they help your AI find the right passage.

## How to use this page

*Who can add a question, and how.*

Example:

> Everyone adds the question they have just been asked, with its answer. We correct in the same place.

## Clients and quotes

*Questions about the commercial relationship.*

Example:

> Can we give a discount? Up to 10%, without asking. Beyond that, see the manager.
> How quickly should a quote go out? Three working days.

## Tools and access

*The practical everyday questions.*

Example:

> Where are the quote templates? In the “Methods” project.
> Who sets up a newcomer’s access? The developer.

## Organisation

*Leave, hours, remote work: what everyone looks for one day.*

Example:

> How do I book leave? A message to the manager two weeks ahead.
> Remote work? Free, except on Thursdays.